Privacy Policy

This Privacy Policy describes how Atai handles your information when you visit the website, create an account, use the platform, create and build projects, submit prompts or website references, use AI features, purchase a plan or credits, participate in referrals, or contact support.

The information we process depends on how you interact with the platform. Separate notices may apply to specific features where required by law.

By using Atai, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this Policy together with the Terms of Service regularly.

Atai is a product created and operated by ATAI — Advanced Technologies and AI Enterprises. We build AI-powered technology that transforms complex technical workflows into accessible, automated experiences — making it possible for anyone with a great idea to launch and grow a real business.

Our platform is available at atai.ink.

For any privacy-related questions, contact us at support@atai.ink.

You voluntarily provide information when you:

• Create an account (email, name, password)
• Complete your profile
• Submit prompts, ideas, or business requirements
• Provide website URLs for analysis and reference
• Create and configure projects
• Upload files or assets
• Submit support requests or feedback
• Participate in the referral program
• Purchase a plan or credits

When you submit ideas, prompts, business requirements, project information, website references, or other development content to Atai, we process that information to:

• Understand the application or business you want to build
• Create structured project context and planning
• Generate project plans and specifications
• Generate application code, UI, and infrastructure configuration
• Provide development previews and deployment
• Support AI-assisted iteration after launch
• Maintain your project state and history

Your prompts and project inputs may be transmitted to third-party AI infrastructure providers when necessary to provide the requested functionality. The specific providers and processing arrangements may change as the platform evolves.

When you submit a website URL for analysis, Atai uses a third-party website analysis service to crawl and analyze publicly accessible content from that URL. The system extracts page structure, layout, navigation, content patterns, and visual information to create structured development context.

This data is used to:

• Understand the reference product you want to build from
• Generate an application plan and specification
• Inform the build process

Website analysis is performed on publicly accessible content only. You are responsible for ensuring you have the appropriate rights to submit any URL for analysis.

Atai processes payments through Dodo Payments and mobile money providers (MTN and Airtel). Atai does not directly collect or store credit card numbers.

Atai receives the following transaction confirmation data from payment providers:

• Transaction ID and reference
• Amount and currency
• Payment status
• Timestamps
• Plan or package selected

This information is used to verify payments, credit your account, resolve disputes, and maintain financial records. Payment provider data is governed by the applicable provider's privacy policy.

If you participate in the Atai referral program, we collect and process referral information including your referral code, the accounts registered using your code, and the referral reward credits earned.

We use this information to track referral eligibility, apply earned credits to your account, and prevent fraudulent referral activity.

When you use Atai, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and actions taken on the platform
• Session identifiers and access timestamps
• Error and performance data

This information is used to operate the platform securely, diagnose technical issues, prevent abuse, and improve performance and user experience.

Atai uses cookies and similar technologies to operate the platform effectively:

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the Atai platform
• Process your project and application build requests
• Power AI planning, generation, and analysis features
• Process payments and manage your plan or credits
• Deliver email notifications and platform communications
• Provide customer support and respond to enquiries
• Maintain platform security and prevent fraud and abuse
• Comply with applicable legal obligations
• Improve platform performance, reliability, and user experience
• Analyze usage patterns to guide product development

We do not use your information for advertising to third parties or sell it to data brokers.

Atai uses advanced AI systems — including third-party AI providers via OpenRouter — to power application planning, generation, and iteration. When you submit a prompt, idea, or project input, that information is transmitted to the AI processing infrastructure necessary to generate your application.

We select AI providers based on performance, security, and reliability. The specific providers used may change as the platform evolves.

We share information only in the following circumstances:

• Service providers. We share necessary information with third-party providers who help us operate the platform (see Section 14).
• Legal compliance. We may disclose information if required to do so by law, court order, or governmental authority.
• Safety and security. We may share information to protect the rights, property, or safety of Atai, our users, or the public.
• Terms enforcement. We may share information to investigate and enforce violations of our Terms of Service.
• Business transfers. In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy protections.

Atai works with carefully selected third-party providers to deliver a high-quality platform. These providers may process certain information on our behalf:

These providers are selected for reliability, security, and data protection standards. They are authorized to process information only as necessary to deliver the service. The specific providers used may change over time.

Atai implements technical and organizational security measures to protect your information, including:

• Password hashing using industry-standard algorithms
• Secure, httpOnly session tokens with expiry
• Rate limiting and abuse prevention controls
• HTTPS encryption for all data in transit
• Access controls limiting internal data access to authorized personnel
• Infrastructure security through our hosting and database providers

No method of data transmission or storage is 100% secure. While we implement strong measures, we cannot guarantee absolute security. If you suspect unauthorized access to your account, contact us immediately at support@atai.ink.

Atai retains information for as long as reasonably necessary to:

• Provide and improve the service
• Maintain your account and project history
• Maintain legitimate financial and business records
• Comply with applicable legal requirements
• Resolve disputes and prevent abuse
• Enforce these agreements

• Session tokens expire after 30 days
• Account and project data is retained while your account is active
• On account deletion, personally identifiable information is stripped from your account record
• Some information (e.g. financial transaction records) may be retained longer where required by law

You can request account deletion at any time through your account settings or by contacting support@atai.ink.

Account deletion:

• Removes your ability to log in to the platform
• Strips personally identifiable information from your account record
• Removes access to your projects and generated applications

Some information may be retained after deletion where required by law, for fraud prevention, security, dispute resolution, or legitimate financial record-keeping obligations. We will always be transparent with you about what we retain and why.

Depending on your location and applicable law, you may have rights including:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request correction of inaccurate or incomplete information.
• Deletion. Request deletion of your personal information, subject to legal retention requirements.
• Portability. Request a portable copy of your data where technically feasible.
• Restriction. Request restriction of processing in certain circumstances.
• Objection. Object to certain processing activities.

To exercise any of these rights, contact us at support@atai.ink. We will respond to all requests in a timely manner in accordance with applicable law. We will never make it difficult for you to exercise your rights.

Atai is designed for adults and is not directed at children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has created an account or submitted personal information, please contact us at support@atai.ink and we will take prompt action to remove that information.

Atai operates globally and serves users around the world. Your information may be processed in countries outside your country of residence, including countries that may have different data protection laws.

We take steps to ensure that your information is protected regardless of where it is processed. When we work with third-party providers located in other countries, we rely on appropriate safeguards to protect your data.

By using Atai, you acknowledge that your information may be transferred to and processed in other countries as described in this Privacy Policy.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or a platform notification for significant changes

Your continued use of Atai after the updated Policy becomes effective constitutes your acceptance of the changes. We encourage you to review this Policy regularly.

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a privacy-related concern, we are here to help:

We aim to respond to all privacy enquiries within 5 business days.